Zones

Zones are the service areas your business covers, drawn as shapes on the map - for example “Central London” or “North depot area”. Each zone can belong to a depot and has its own colour so you can tell them apart.

Where to find it: Organization > Zones, on the Service areas tab. The Price zones tab beside it holds each depot’s price zones, which decide the delivery price; it needs “View price lists, price zones and serviceable countries”. Who can use it: “View zones” to see the list; “Manage zones” to add, change and delete zones. Managers and Administrators can manage zones by default.

The zones list with colour, depot and point count

When you use this

Setting up your workspace: record the areas each depot serves.
Changing a depot’s coverage.
Switching off an area you no longer serve.

The zone list

Column	What it means
(colour dot)	The zone’s colour.
Name	The zone’s name.
Depot	The depot the zone belongs to, or “-”.
Points	How many points the boundary has (0 if no shape has been entered).
Status	Active or Inactive.

Adding or editing a zone

Field	What it means	Required	Why it matters
Name	The zone’s name.	Yes, up to 255 characters	Pick a name your planners recognise.
Depot (optional)	The depot that serves this zone.	No	Links the area to the depot it is delivered from. You can only pick depots you can see. Choose No depot to unlink it.
Color	One of eight colours.	No	Only for telling zones apart on screen.
Active	Whether the zone is in use.	-	Switch it off when you stop serving an area.
Boundary polygon	The shape of the area, as a list of points.	No	Type one point per line as `longitude,latitude` - longitude first. You need at least 3 different points. Tracovy closes the shape for you by repeating the first point.

Entering the boundary

Each line is one corner of the area, written as longitude then latitude, separated by a comma. For example:

-0.118,51.509
-0.115,51.508
-0.114,51.511

Press Apply (or click out of the box) to check the points. A message tells you which line is wrong if a line is not two numbers, or if a value is out of range (longitude must be between -180 and 180, latitude between -90 and 90).

Buttons and actions

Action	What it does
New zone	Opens an empty form.
Edit	Opens the zone in the side panel.
Deactivate / Activate	Switches the zone off or back on, straight from the row.
Delete	Removes the zone straight away, without a confirmation.
Apply	Checks the boundary points and closes the shape.
Clear	Removes the boundary.
Create zone / Save changes	Saves the zone.

Tips and common mistakes

Paste the points in order around the edge of the area. Jumping back and forth makes a shape that crosses itself.
Deactivate rather than delete an area you may serve again.