Delivery slots

Delivery slots are the timed services an order can ask for - “AM”, “Evening”, “Business Hours” and so on. Tracovy creates the same set for every workspace. This screen lets you look them up; it does not let you change them.

Where to find it: Settings > Delivery slots Who can use it: anyone with “View delivery slots”. Every built-in role except the warehouse roles has it.

When you use this

Check exactly what time window a slot name means before promising it to a customer.
See which days a slot is offered on.

Where slots are used

On the order. The Timed service field on an order offers every active slot. Leave it empty for an all-day delivery.
On the route planning board. An order’s slot is shown as its timed service, so planners can place it at the right point in the day. Orders on the Business Hours slot are marked so planners can see the drop must be during business hours.

Columns

Column	What it means
Code	The slot’s fixed code, for example `BUSINESS_HOURS`.
Label	The name shown on the order form, for example “Business Hours”.
Window	The start and end time, for example 09:00 - 18:00.
Days	The days of the week the slot applies to.
Sort	The order slots are listed in.
Status	Active slots are offered on the order form. Inactive ones are not.

The slots every workspace has

Label	Window	Days
All Day	00:00 - 23:59	Every day
AM	00:00 - 12:00	Every day
PM	12:00 - 23:59	Every day
Morning	08:00 - 12:00	Mon - Fri
Afternoon	12:00 - 16:00	Mon - Fri
Evening	16:00 - 20:00	Mon - Fri
Business Hours	09:00 - 18:00	Mon - Fri
Weekend	09:00 - 18:00	Sat, Sun

Buttons and actions

The screen is read-only. You can search, sort by code, label or sort order, and choose which columns to show.

Tips and common mistakes

“AM” and “Morning” are different: AM covers midnight to noon every day, Morning is 08:00 to 12:00 on weekdays.
If you need a slot that is not in the list, contact Tracovy support.

Scheduling settings - the narrowest window quoted to a recipient
Order properties